Human interactions, whether over the phone or through chat, convey a wealth of information and signals. For businesses that have robust Customer relationship management (CRM) systems, harnessing these signals could lead to valuable insights that could power critical business decisions.
Learn how organizations can leverage the potential of Natural Language Processing (NLP) and Generative AI (Gen AI) techniques to derive valuable business insights from such interactions (chats).
Through Tiger Analytics’ Chat Intelligence discover how to:
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